Refund & Return Policy
We want you to love your jewelry. If you’re not completely satisfied, we’re here to help.
- Custom Pieces: All custom and made-to-order pieces are final sale and cannot be returned or refunded.
- Ready-To-Ship Items: Returns are accepted within 5 days of delivery. Items must be in original packaging and unworn.
-
Inspection & Refunds: Returned items will be inspected for signs of wear. Once approved, refunds will be processed to the original payment method.
For return requests, please contact lena@artifexfine.com.